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Chris Brodhead helps ambitious businesses grow faster with bold, cinematic content and AI-powered video storytelling without the bloated costs or timelines of traditional video production. If that sounds like you, let’s talk.
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What if customer support could become one of your most powerful growth engines? Pierre Latscha, Co-founder and CCO of Onepilot, a tech-forward customer care outsourcing platform combining AI automation with real human agents — 24/7 and multilingual.
We unpack how Pierre and his four co-founders launched Onepilot during the pandemic, scaled to $30M+ in ARR, and are now transforming customer service into a revenue-driving profit center.
đź“Ś Topics Covered:
- How Onepilot blends automation and empathy
- Why customer care is a strategic growth lever
- The rise of remote agent models
- How AI is trained and deployed within support teams
👨‍💼 Learn more about One Pilot and Pierre:
Onepilot → https://onepilot.co/
LinkedIn → https://www.linkedin.com/in/pierre-latscha-8956a6a5/
